Frequently Ask Questions

🇺🇸 USD/EUR: 0.92    | 🇬🇧 GBP/USD: 1.28    | 🇳🇬 NGN/USD: ₦820    | 🇪🇺 EUR/USD: 1.09    | 🇯🇵 USD/JPY: 144.85    | 🇨🇦 USD/CAD: 1.31    | 🇦🇺 USD/AUD: 1.47    | 🇵🇭 USD/PHP: ₱56.10    | 🇮🇳 USD/INR: ₹83.12    | 🇿🇦 USD/ZAR: R18.74    | 🇰🇪 USD/KES: KSh140.22    | 🇬🇭 USD/GHS: ₵11.52    | 🇨🇳 USD/CNY: ¥7.14    | 🇨🇭 USD/CHF: 0.89    | 🇸🇦 USD/SAR: 3.75    | ₿ BTC/USD: $29,400    | Ξ ETH/USD: $1,850    || 🇺🇸 USD/EUR: 0.92    | 🇬🇧 GBP/USD: 1.28    | 🇳🇬 NGN/USD: ₦820    | 🇪🇺 EUR/USD: 1.09    | 🇯🇵 USD/JPY: 144.85    | 🇨🇦 USD/CAD: 1.31    | 🇦🇺 USD/AUD: 1.47    | 🇵🇭 USD/PHP: ₱56.10    | 🇮🇳 USD/INR: ₹83.12    | 🇿🇦 USD/ZAR: R18.74    | 🇰🇪 USD/KES: KSh140.22    | 🇬🇭 USD/GHS: ₵11.52    | 🇨🇳 USD/CNY: ¥7.14    | 🇨🇭 USD/CHF: 0.89    | 🇸🇦 USD/SAR: 3.75    | ₿ BTC/USD: $29,400    | Ξ ETH/USD: $1,850
faq

Frequently Asked Questions

Got questions? We've got answers. Below are the most commonly asked questions by our customers regarding accounts, cards, loans, KYC, and digital services. If you still need help, feel free to contact us directly.

🔐 Accounts & Registration

You can open an account online by completing our secure registration form. Once your KYC documents are verified, your account will be activated.

We offer Checking, Savings, Fixed Deposit, Business, Investment, and Cryptocurrency accounts.

Yes. Once registered, all major account types are automatically activated in your profile

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🪪 KYC & Compliance

KYC (Know Your Customer) is mandated to prevent fraud and ensure regulatory compliance. It protects both the bank and the customer.

You can upload a valid Passport, National ID, or Driver's License. A selfie and proof of address (utility bill) are also required.

Typically within 24–48 hours after submission.

💰 Deposits & Withdrawals

Bank Transfer, PayPal, Bitcoin, CashApp, Zelle, Checks, Apply Pay, Google Pay and more.

Withdrawals are processed after admin review and typically credited within 24–72 hours.

📱 Digital & Mobile Banking

Yes, our mobile app for iOS and Android allows you to manage your accounts on the go.

 

Yes. Simply toggle the dark/light mode switch in your settings panel.

🏦 Loans & Investment

Navigate to the Loans section in your dashboard, fill the application, and wait for admin approval.

 

Atlantia Bank offers a fixed 3% monthly return on approved investment plans.

please visit our contact page

💳 Cards & Payments

Atlantia Bank offers Debit, Credit, and Virtual Cards (Visa/Mastercard).

After account activation, go to the "Cards" section in your dashboard and select "Request Card."

 

A: Yes, all those payment gateways are supported.